Category: Frequently Asked Questions

Some frequently asked questions (FAQ)

WhosMyOwner is a subscription-based service.  Most people join WhosMyOwner by ordering our Startup Pack, which includes a set of high-quality plastic tags designed to protect the whole family’s keys and bags, plus a 12-month subscription. If you need more tags, we encourage you to save money by printing or …

Do you sell labels? Read More »

It’s entirely up to the owner to offer a reward, either up-front on their labels or after a Finder has been especially helpful in recovering their item. Police lost property offices in the UK will generally issue you with a …

Does the Finder get a reward? Read More »

Sure! Several banks and insurers offer a ‘lost key return service’ – usually paid – to their banking or credit card customers, or via insurance policies.  This might cover both keys and bank cards.  It probably won’t cover your child’s …

Are there similar products out there? Read More »

No, WhosMyOwner aims to avoid claiming on your insurance, assuming your loss is even covered! The majority of items handed in to Lost Property offices around the world are never claimed, so they’re never returned to their owners. Insurance can’t …

Is WhosMyOwner.com just a type of insurance? Read More »

No – our tags are all automatically generated and they intentionally look like random codes, rather than words. This is so that Finders will understand quickly what the tag is for. We may in future allow you to generate a …

Can I choose my own tag? Read More »

You can’t pick your own tag – they’re all generated. If you need to cancel your old tag, we’ll be happy to generate a new one for you -just submit your request via the Support page in your account.

To close your WhosMyOwner account, just log into PayPal and cancel your subscription. You won’t be charged again. PayPal will notify us, and we’ll immediately switch off Finder Reports on your account. We have an automated system that removes unsubscribed …

How can I close my account? Read More »